Lussurio Casino Responsible Gambling

At Lussurio we take responsible gambling seriously. We want play to be safe and controlled, so we provide clear tools and guidance to help you manage your activity. If you ever feel gambling is affecting your life, we encourage you to use our tools or reach out for professional support.

Player protection principles

We put player safety first by offering practical controls, transparent information, and timely support. Our approach is simple: help you stay in control, reduce risk, and access help when needed. We do not promote chasing losses, and we expect all players to follow our terms and local laws.

Activity-control tools

You can manage your account directly from the Responsible Gambling section. Available controls include deposit limits, loss limits, wager limits, reality checks and time‑outs. These tools are immediate, easy to set up, and can be adjusted to match your comfort level.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you put into your account. Limits can be lowered instantly from your account settings. Increases are subject to a cooling-off period (for example, 24 hours) to prevent impulsive changes.

Loss limits and time limits

Loss limits let you cap how much you can lose over a set period. Time limits include session timers and reality checks that remind you how long you have been playing. Use these features to keep sessions short and predictable and to avoid sustained losses.

Temporary breaks and self-exclusion

If you need a break, choose a time-out from 24 hours up to 30 days. For longer-term support, self-exclusion options include 6 months, 1 year or indefinite exclusion. Self-exclusion blocks access to your account and stops marketing communications for the selected period. To lift an exclusion a formal reactivation process is required.

Signs of problematic behaviour

Watch for warning signs such as: increasingly larger bets, unsuccessful attempts to stop, hiding gambling from friends or family, borrowing money to gamble, or neglecting work and responsibilities. Noticing one or more of these behaviours is a cue to use controls or seek help.

Tips for staying in control

Set clear limits before you play, stick to a budget, take regular breaks, avoid gambling when stressed or impaired, and do not use credit to gamble. Keep track of time and money spent, and use reality checks and deposit caps to enforce healthy habits.

Professional help and support organisations

If you need extra support, consider contacting Gamblers Anonymous, the Centre for Addiction and Mental Health (CAMH), or your provincial problem gambling helpline such as ConnexOntario. Provincial services offer confidential counselling and practical advice. If you’re unsure where to turn, check your local health services for gambling support.