Lussurio Casino Terms of Use

This page sets out the terms and conditions that govern your use of Lussurio. It explains the relationship between you and us, and the basic rules that apply when you register, deposit, play, claim promotions, and withdraw funds. By creating an account or using our services you agree to these terms and any updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Provide your true name, date of birth, address, and contact details when registering. Do not share your login credentials. We may suspend or close accounts where we suspect unauthorised access, fraud, bonus abuse, or breaches of these terms. You must notify us immediately if you suspect any unauthorised activity on your account.

Eligibility requirements

To use Lussurio you must meet the minimum legal age in your jurisdiction and be permitted to gamble under local law. Only one account is allowed per person, household, or device unless we agree otherwise in writing. Accounts created in breach of eligibility rules will be closed and funds handled in accordance with our verification and return procedures.

Acceptable platform use

Use the platform only for lawful, personal play. Prohibited conduct includes attempting to access restricted markets, using VPNs to bypass geo-blocks, opening multiple accounts to obtain promotional advantage, colluding with other players, or attempting to exploit software or system vulnerabilities. We reserve the right to block transactions, void bets, or withhold winnings where abuse or manipulation is suspected.

Prohibited behaviour

Do not attempt chargebacks, reverse transactions, or submit false documents. Accounts used for money laundering or other criminal activity will be suspended and reported to relevant authorities where required by law.

General bonus and promotion rules

Promotions are subject to specific rules that supplement these terms. Bonus funds and free-spin winnings may carry wagering requirements, game contribution restrictions, maximum bet limits while wagering, and expiry periods. Only one welcome bonus may be claimed per person. We may refuse, cancel, or reclaim bonuses where we reasonably suspect abuse, error, or breach of promotion terms.

Deposits and withdrawals

All payment methods available to you are shown in the cashier. You must use payment methods in your name unless otherwise agreed. We may require identity, address, and source-of-funds documentation before processing withdrawals. Withdrawals are subject to verification checks and any applicable limits published in your account. If an account is closed for breach of terms the handling of remaining balances will follow our verification and refund procedures.

Verification and checks

We may request government ID, proof of address, and transaction records to satisfy regulatory and anti-money-laundering obligations. Where documents are requested, funds may be withheld until verification is complete.

Dispute resolution

If you have a complaint contact our support team so we can investigate. We will attempt to resolve disputes promptly and fairly. If we cannot reach agreement, you may be able to use any alternative dispute resolution or regulatory routes referenced in your account terms or on our site, depending on your jurisdiction.

Updates to terms and conditions

We may update these terms to reflect changes in law, our services, or operational needs. Material changes will be communicated on the site or by email. Continued use of your account after changes are posted constitutes acceptance of the updated terms. Check this page periodically for the latest version.